1. Business Process Outsourcing & Shared Services Exchange 2010

Date: January 24 - 26, 2010
Location: Hilton San Diego Resort & Spa, San Diego, California of the US
Overview: The Business Process Outsourcing & Shared Services Exchange 2010 will take a closer look at the growing trend of outsourcing and the challenges faced by senior executives. The Exchange creates the perfect forum for senior level outsourcing executives to discuss the most pressing issues and determine solutions that will help them resolve the key challenges they are facing. This unique event combines conference sessions and one-on-one business meetings coupled with numerous networking functions to maximize your time out of the office by discussing the current trends, most pressing challenges and the best practices for overcoming roadblocks in outsourcing.
For more information, please visit http://www.sharedservicesexchange.com/

2. 5th Annual Global Services Conference

Date: January 28-29, 2010
Location: Hyatt Regency, Jersey City on the Hudson, New Jersey of the US
Overview: The 5th Annual Global Services Conference is a two day event for services buyers and global service providers. Themed as “Economic Recovery and the New Global Sourcing Agenda”, the program on day one will focus on the changes in the global services model and the learning from the global economic recession period. It will define the changes that are permanent, outline the phases that may be transitory, and paint a vivid picture of what would shape the future. The program on day two with the theme “Best Practices in Sourcing and Service Delivery” is intended to equip both service providers and clients with best practices in global sourcing.
For more information, please visit http://www.globalservicesmedia.com/events/gsc2010/?landing=15

3. Clinical Outsourcing World Europe 2010

Date: February 2-5, 2010
Location: Victoria Park Plaza, London of the UK
Overview: Clinical Outsourcing World Europe 2010 with the theme “Driving Development through Strategic Outsourcing” will assemble a large number of attendees from pharmaceutical and biotechnology organizations, government agencies, investment and legal firms and representatives from the full service and niche contract service community. It will feature, a mix of keynote presentations, case studies and panel sessions, with world-renowned speakers in the field. The event will also offer a fine chance for the exhibitors to display their offerings to clinical outsourcing professionals within the pharmaceutical and biotech industries.
For more information, please visit http://www.healthnetworkcommunications.com/2010/outsourceuk/index.stm

4. Call Center World 2010

Date: February 8-11, 2010
Location: Estrel Convention Center, Berlin of Germany
Overview: Multi-channel customer communication and future trends are key themes for the Call Center World 2010, Europe’s leading contact centre and customer management exhibition and congress. Topics covering people, processes and technology will be discussed during the four day event, including social media, the latest data protection regulations, developing customer and employee loyalty in difficult times.
For more information, please visit http://www.callcenterworld.de/de/index.php

5. The International Outsourcing Forum (IOF) 2010

Date: February 11-14, 2010
Location: Park Plaza Riverbank Hotel, London of the UK
Overview: IOF 2010 will provide an ideal opportunity for senior executives charged with outsourcing responsibilities to meet major outsourcing supplier organizations from all over the world. The Forum will also allow Investment Promotion Agencies (IPAs) to promote the benefits of using their regions as viable sourcing solutions to large multinational companies, while promoting their local outsourcing partners. Delegates from various industries including BFSI, telecom and retail will be present at the forum.
For more information, please visit http://www.tioforum.com/

6. The 2010 Outsourcing World Summit

Date: February 15-17, 2010
Location: Disney’s Yacht & Beach Club Convention Center in Lake Buena Vista, Florida of the US
Overview: The 2010 Outsourcing World Summit’s program will directly address the issues that arise in today’s global marketplace by showcasing the breakthrough achievements of the companies paving the way. The Summit looks at outsourcing as a management practice - from strategy, to implementation, to ongoing relationship management. Keynote sessions will address global developments while dozens of educational track sessions will explore specific developments in the outsourcing of various types of business activities, within specific industries, and by key topic.
For more information, please visit http://www.outsourcingprofessional.org/content/23/154/1099/